Frequently Asked Questions


Where is Desert Counseling Services Located?

Our office is located in Glendale, AZ conveniently off of the 101 and Bell Rd.. We are located on 75th Avenue and Bell Rd in the Arrowhead Executive Suites

17235 N. 75th Avenue, Glendale, AZ 85308

Appointments are available Monday through Thursday from 9:00 AM to 5:00 PM. Please note that clinician availability may vary within the office hours.

Is Insurance Accepted?

Desert Counseling Services providers do not accept insurance. If you have out-of-network benefits for therapy services, our services may or may not be covered by your insurance. Upon your request providers are able to provide documentation to submit to insurance. It is your the client’s responsibility to submit receipts and obtain any potential reimbursement from their insurance company.

In order to make a decision that is right for you, please contact your insurance company to learn whether your policy provides in-network and/or out-of-network mental health benefits.

What is the cost of a therapy session?

Therapy sessions are billed based off of a 50-minute session.  This is known as a “therapy hour”. Our providers’ rates are as follows:

$160.00/therapy hour

How long is a therapy session?

A typical therapy session is 50 minutes.

An initial assessment for an adult is 50 minutes.

The recommended length of time for an initial assessment for a child/adolescent is 90 minutes. The extended time frame will allow the provider adequate time to speak with the child/adolescent and parent/guardians.

What is the typical length of treatment?

Mental health is as unique and complex as each individual because of this, treatment length can vary. At your first session an assessment will be completed including taking past/current history, creating treatment goals, and discussing estimated length of services.

Is there a cancellation policy?

In an effort to honor the time of our clinicians, Desert Counseling Services has a 24-hour cancellation policy.

Is Telehealth an option?

Desert Counseling Services offers video sessions using a HIPAA-compliant video platform in order to protect client confidentiality. This allows the client to participate within the comfort of their own home. Telehealth options are based on clinical appropriateness and individual needs as determined by provider.